Returns & Exchanges
At Kiriko Made, we want you to be completely satisfied with your purchase of our handcrafted Japanese textiles and apparel. If your item isn't quite right, we offer returns and exchanges on unworn, unwashed items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all Kiriko tags and labels remain attached to the products.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our workshop inspects the returned goods, we will process your refund or ship out your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
